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Your Heat Pump Is Not Heating: The Top Reasons Why

ICSNY • Oct 17, 2022

When it is the middle of the winter, you expect your heat pump to work properly. Therefore, it can be frustrating if your house still feels cold. If you feel like your heat pump is not putting out any hot air, there are a few potential reasons why. Take a look at some of the most common options below, and do not hesitate to reach out to a technician for more information.

1. The Thermostat Is Broken

One of the first reasons why your heat pump might not be working properly is that the thermostat is broken. Check to make sure your thermostat is set to the right temperature. You might need to adjust the temperature upwards to get the heat pump to turn on. There is also a chance that your thermostat might not be reading the temperature in the home properly. You can get a second thermostat, check the temperature on the second thermostat, and compare it to the first thermostat. If they are not the same, there is a chance that the thermostat in your hole might be broken.

2. The Air Filter Is Clogged or Dirty

There's also a chance that your air filter might be dirty. Your air filter is supposed to catch debris to prevent it from getting inside your heat pump. If the air filter is clogged or dirty, your heat pump will have a difficult time pulling air in from the outside. You may need to replace your heat pump’s air filter if you want it to work properly. Make sure you check your air filter size to pick up the right one from the store.

3. There Is an Outside Blockage

Remember that your heat pump has to pull heat from the outside world into your home. Your heat pump will have a difficult time doing this if there is something in its way. For example, snow, fences, leave, and grass could get in the way of your heat pump. You may need to clear these out of the way before your heat pump starts working properly.

4. The Refrigerant Level Is Low

Next, take a look at your refrigerant level. Your refrigerant is responsible for helping your heat pump exchange air and warm it properly. If the refrigerant level is low, you'll need to call a technician for help changing it. We can talk about your options with you, and we can check your heat pump to make sure there is not a leak in the system.

5. The Outdoor Unit Does Not Have Any Power

Finally, there is also a chance that your outdoor unit might not have any power. Without power, your blower is simply going to blow cold air over a cold coil. The result is that you will have cold air entering your home. If your breaker box has been tripped, you will need to reset it. If the breaker box has not been tripped, it is time to reach out to a technician who can help you figure out what is happening.

Rely on a Professional Who Can Help You

Ultimately, these are just a few of the most common reasons why a heat pump might be working. Even though a heat pump can be an effective option to keep your house warm during the winter, it is critical for you to make sure it is working properly. Make sure you schedule routine maintenance before the temperature drops outside. That way, you can reduce your chances of dealing with the repair. Then, if something is wrong with your heat pump, contact a technician for help as quickly as possible. It will be our pleasure to help you.

Homeowner Looking For Reliable Heating, Cooling Or Plumbing Supplies?

Our dedicated specialists are standing by to help.

Most homeowners in need of new heating or cooling equipment will do an internet search to get information. Such a search will typically yield two results: what to buy or where to buy but not why to buy. At InterCounty Supply, as a wholesale supply house, we present all the options for what to buy and why it would be the best choice for YOUR situation. After all the options are presented a homeowner can decide for themselves what they need. ICS then has a licensed, factory trained contractor who SPECIALIZES in the equipment you need come to your home to provide the complete installation cost for the equipment you need. ICS will also handle all the paperwork for any rebates that are applicable.


Have questions, give us a call 914-939-4350 or fill out the form and one of our specialists will be in touch shortly.


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